Effective Date: September 1, 2025
Connected Care NP (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information – such as your name, phone number, email address, date of birth, and billing details when you sign up for services.
Health Information – when you become a patient or submit forms, we may collect medical information needed to provide care.
Website Usage Information – such as IP address, browser type, and pages visited, collected through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
Provide and manage your care.
Communicate with you about appointments, services, or billing.
Improve our website and services.
Comply with legal, regulatory, and medical record-keeping requirements.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only in the following cases:
With your consent.
With third-party vendors who help us operate (such as billing providers), under strict confidentiality.
As required by law or to comply with healthcare regulations (HIPAA).
4. HIPAA and Medical Privacy
When you become a patient, your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA). You will receive a Notice of Privacy Practices explaining how your protected health information (PHI) may be used and shared.
5. Cookies and Website Tracking
Our website may use cookies or analytics tools to improve your browsing experience.
You can disable cookies in your browser settings, though some features may not work properly.
6. Data Security
We use secure technologies and practices to protect your information. While no system is 100% secure, we make every reasonable effort to safeguard your data.
7. Your Choices
You can opt out of non-essential communications (such as newsletters).
You may request access, correction, or deletion of your personal information by contacting us.
8. Children’s Privacy
Our services are intended for patients and their families. We do not knowingly collect information from children under 13 without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Connected Care NP
308 1st Ave Suite 125
Coralville, IA 52241
319-209-4117
ccnp@connectedcarenp.com
